Privacy Notice

We are committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you when you use our website www.skills-uk.co.uk. It also explains your rights and how to contact us.


What Information We Collect


We may collect the following types of personal information about you:


Name and contact details, including your email address, phone number, and postal address.

Information about your use of our website, including your browsing history, search history, and the pages you visit.

Information about your device, including your IP address, browser type, and operating system.

We collect this information when you visit our website, fill in forms on our website, or contact us by email or phone.


How We Use Your Information


We may use your personal information for the following purposes:


To provide you with information or services that you request from us

To improve our website and services

To personalise your experience on our website

To communicate with you about our products, services, and promotions

To comply with legal obligations


We rely on the following lawful bases for processing your personal information:


Consent: We will ask for your consent before collecting and using your personal information for certain purposes, such as sending you marketing communications.

Contract: We will use your personal information to fulfil our contractual obligations to you, such as delivering products or services you have ordered from us.

Legitimate interests: We will use your personal information for our legitimate interests, such as improving our website and services, unless those interests are overridden by your interests or fundamental rights and freedoms.

How We Share Your Information


We may share your personal information with the following third parties:


Service providers who provide IT and system administration services

Professional advisers, such as lawyers, accountants, and auditors

Government authorities or law enforcement officials, if required by law

We may also share your personal information with other third parties if we have your consent to do so.


How Long We Keep Your Information


We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.


Your Rights


You have the following rights regarding your personal information:


The right to be informed: You have the right to be informed about how we collect and use your personal information. This privacy notice is intended to provide you with that information.

The right of access: You have the right to access the personal information we hold about you and to receive a copy of it.

The right to rectification: You have the right to ask us to correct any inaccurate or incomplete personal information we hold about you.

The right to erasure: You have the right to ask us to delete your personal information in certain circumstances, such as if the information is no longer necessary for the purposes for which we collected it or if you withdraw your consent.

The right to restrict processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances, such as if you contest the accuracy of the information or if the processing is unlawful.

The right to data portability: You have the right to ask us to provide your personal information in a structured, commonly used, and machine-readable format, or to have it transmitted directly to another controller.

The right to object: You have the right to object to the processing of your personal information in certain circumstances, such as if the processing is based on our legitimate interests.

The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.


Complaints


If you are unhappy with how we have processed your personal information, you have the right to lodge a complaint with the:


Information Commissioner's Office (ICO), which is the UK's supervisory authority for data protection issues. You can contact the ICO at https://ico.org.uk.


Or


Data Protection Officer & Controller: Anthony Bale (email address: anthony.bale@skills-uk.co.uk)


Contact Information


If you have any questions or concerns about this privacy notice or our privacy practices, please contact us at info@skills-uk.co.uk


Changes to This Notice


We may update this privacy notice from time to time to reflect changes in our privacy practices or legal obligations. We will post any changes on this page and update the date at the top of this notice.


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